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Project Manager : Project Manager April May 2012
THE PREMISE OF UNDERCOVER BOSS IS SIMPLE: a CEO is sent into an office or shop f loor environment wearing a wig, hair net or horn-rimmed glasses so they can press the flesh with their employees and emerge with a better understanding of the company culture. The idea is that by being in the frontline, undercover bosses w ill develop empathy for their underlings and get an insight into how to improve efficiency and outcomes .While watching the be-wigged bosses cook 1000 patties or lose control of a forklift can be entertaining, Forbes Business Magazine says the reality show also “has an unusual knack for raising deep and weighty questions”. Collaborative v. self-ser ving behaviour It’s a view shared by Kate Emerson, senior project manager at GHD, a large multidisciplinary consultancy firm based in Melbourne. Emerson says bosses who ma ke it their business to “spend time in the trenches” are more likely to reach performance targets because they listen to the needs of their employees. Mark Newton, project manager at SKM, agrees. He says project managers should not be trapped into thinking they can afford to live in an ‘ivory tower’ a nd operate remotely from the team. He supports the take-home message on Undercover Boss: that in order to be a good manager, you must “spend a little time seeing what people do”. “Undercover Boss really encourages the ‘boss’ or project» V CAREER CENTRE Why Undercover Boss ‘trumps’ The Apprentice when it comes to effective management. By Carla Grossetti The Apprentice v undercover Boss WHICH TV SHOW DEMONSTRATES PM BEST PRACTICE? www.aipm.com.au Project Manager 33 geTTy
Project Manager Feb March 2012
Project Manager June July 2012