by clicking the arrows at the side of the page, or by using the toolbar.
by clicking anywhere on the page.
by dragging the page around when zoomed in.
by clicking anywhere on the page when zoomed in.
web sites or send emails by clicking on hyperlinks.
Email this page to a friend
Search this issue
Index - jump to page or section
Archive - view past issues
Project Manager : Project Manager Apr May 2014
www.aipm.com.au Project Manager 19 Traditional project management methods, while important, are not sufficient for solving wicked problems. "This is because they're not designed to tackle such problems," Professor Christophe Bredillet, Director of Project Management Academy at the Queensland University of Technology, explains (citing French, 2013). "They're used when there's a certain level of consensus existing among stakeholders, where problems are identified, information is available and where there's a certain level of stability in the socio-economic environment, helping to make things more predictable". Wicked problems, on the other hand, are more complex than that. "If you look at existing project management tools, they include PMBOK and methodologies like PRINCE2," Stephen Hayes, CEO of the International Centre for Complex Project Management adds. "While these are important for the management and control of projects, if you slavishly apply them in a non-linear, complex environment, you can actually drive a project to failure." An interpretive approach is thought to be useful for tackling wicked problems. Soft systems thinking sees systems put in place to deal with human complexity. When put into practice, this approach is called Soft Systems Methodology (SSM), a seven- step process encouraging practitioners to analyse organisations from a cultural perspective. "A significant feature of SSM is that it can be used as an approach to stimulate debate and capture the perceived visions of participants," says former Senior Lecturer in Project Management at the University of Adelaide Andrew Finegan. SSM can therefore be used to facilitate effective change and improve work practice. HOW TO TACKLE A WICKED PROBLEM AN INTERPRETIVE APPROACH IS THOUGHT TO BE USEFUL FOR TACKLING WICKED PROBLEMS. SOFT SYSTEMS THINKING SEES SYSTEMS PUT IN PLACE TO DEAL WITH HUMAN COMPLEXITY
Project Manager Feb Mar 2014