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Project Manager : Project Manager Feb Mar 2014
www.aipm.com.au Project Manager 19 CASE STUDY: NATIONAL HEALTH SERVICE, UK In 2002 the National Health Service (NHS) in England launched a comprehensive national IT program using modern information technologies to improve the way the NHS delivers ser vices and, ultimately, to improve the quality of patient care. The program was shut down in 2011 and the final benefits statement review conducted by the National Audit Office concluded that costs had heavily outweighed benefits, some two-thirds of benefits were "yet to occur" and that there is "very considerable uncertainty around whether the forecast benefits will be realised". "This is a clear lesson to large organisations that investments and risk management must be shaped with the end goal in mind as well, adjusting course where it is clear that tangible benefits (fiscal or other wise) cannot be derived," says AIPM National Director Ian Sharpe.
Project Manager Dec Jan 2014
Project Manager Apr May 2014