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Project Manager : Project Manager Dec Jan 2013
28 Project Manager KEY PLAYERS MARY MUCHENDU Executive Director Kijabe Hospital PROJECT CLIENT: AIC Kijabe Hospital SCOPE: Build capacity within a Kenyan mission hospital to deliver a significant infrastructure program COMPLETION: 2012 and continuing CASE STUDIES A modern mission Hospital staff in rural Kenya are delivering critical infrastructure despite insufficient finance and a limited project management skill set. KEY CHALLENGE The hospital staff's lack of project delivery experience and limited financing were the two main obstacles to achieving the infrastructure upgrades required at the hospital. The hospital conducted its first master-planning process in 2010 with Engineering Ministries International, which identified critical infrastructure that needed upgrading by 2015. This included major electricity, water and sanitation upgrades along with several new buildings: a large new paediatric wing, a palliative care facility, and a maternal and child health building. The number and scale of projects were daunting, admits Collins Muiruri, Engineering and Facilities Manager at AIC Kijabe Hospital. "More infrastructure had to be built in five years than [had been] built in the last 50." Process Mary Muchendu, Executive Director at Kijabe Hospital, realised in 2010 that her team didn't have the human or nancial resources required to deliver all infrastructure identi ed in the master plan. But the most critical upgrades could not be delayed any longer. e electrical system, for example, was so unreliable that surgeons would routinely operate with headlamps in case the power went out. Without full nancing, the team commenced the most critical projects. en, in 2011, volunteer management consulta nt Andrew Steere came on board to assist the managers and Engineering and Facilities team to improve their project and program management capacity. Steere, a Certi ed Practicing Project Director (CPPD) from Adelaide, had both infrastr ucture project management experience and the communication skills necessary to work successfully in a multicultural setting. " e hospital already had the right people in place," he says. " ey just didn't have the opportunity to manage multiple projects." e rst step was to create a new Capital Projects department and build project management processes within BACKGROUND BRIEFING Kijabe Hospital is a not-for-profit facility located in a rural area of Kenya about 65km northwest of Nairobi. Founded in 1915 by Christian missionaries, the hospital boasts more than 700 staff from Kenya and other African countries. A number of foreign humanitarian volunteers also work at the hospital. The high quality of healthcare provided at the hospital, coupled with its compassionate mission to treat any patient regardless of social status or ability to pay, has meant the facility has grown quickly and become a centre of excellence for low-resource healthcare provision. As the patient population has increased, buildings have been added, but core infrastructure has remained primitive and is now in poor condition. The hospital regularly experiences power and water outages, which hinder the hospital from providing care to the vulnerable communities it serves. COLLINS MUIRURI Engineering and Facilities Manager Kijabe Hospital SAMUEL MWAURA Finance Director Kijabe Hospital ANDREW STEERE Management Consultant Serving In Mission
Project Manager Oct Nov 2012
Project Manager Feb Mar 2013