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Project Manager : Project Manager Oct Nov 2012
38 Project Manager THE OFFICE WHEN I'M ASKED WHAT I DO FOR A LIVING, I can't help replying: "I'm an entertainer!" Thinking that could be misconstrued in myriad ways, I changed it to 'comedian'. I love to laugh and, like Oscar Wilde, I think life is too short to be taken seriously. I am a trainer, and comedy and training go hand in hand. A good trainer needs to inject humour into any presentation in order to ward off the dreaded 'brain fry' that most of us get from too much infor mation. So in my PMO, I think the pivotal function of my role as lead trainer is to make people laugh. I'm pleased to report that feedback suggests I do that reasonably well, although I probably do more laughing than the participants. Challenges About two years ago, our PMO developed and delivered a robust training program. We have quite a diverse set of project practitioners involved at some phase of the project management life cycle in any given project at any given time, so rotation of sta from one project to another is commonplace. Not everyone is a subject matter expert when it comes to project management, so they look to the PMO for guidance, support and training. A Training Needs Analysis was a useful exercise, helping us to understand the type of training required from the outset, and from that a training plan or strategy was easily put together. In 2011 and in the first half of 2012, we implemented the strategy, with more than 100 inter nal personnel trained in MS Project (MSP), our organisation's project management framework, and subjects from Certificate IV in Project Management. Order is important due to the progressive nature of knowledge areas taught, so we started with: 1. Apply Scope Management Techniques. 2. Apply Time Management Techniques. 3. Apply Cost Management Techniques. Lessons Feedback received from these classes has been excellent; most importantly, participants found the classes to be enjoyable. eory was presented rst, and after lunch we broke into groups for exercises to demonstrate and reinforce learning. Participants walked away having learned theory and applied it in (mock) practice, and have been demonstrably appreciative of the lear ning opportunity, particularly in the way it tied in with the elements of Project Management Framework. It seems to all make sense to them now. e instr uctional design for the remainder of the Certi cate IV subjects is currently in development as well as MS Project 2010. As more and more sta become exposed to the software and lear n how useful it can be, we are nding increasing demand for MSP training. Continual improvement of our training program is essential, and participant feedback forms have been one of the most useful methods for improvements and modi cations. Rewards Training can be a tremendous value-add to a PMO if there's a talented training team who knows how to train, is Australian Quality Training Framework sav vy, is skilled in instr uctional design and, most importantly, knows how to contextualise the Close to home Inhouse PMO training -- when it's done right -- can reap great rewards for an organisation, from cost savings to increases to the PM maturity level. JANETTE KODAIH LEAD CONSULTANT/TRAINER, PMO Janette Kodaih is an experienced consultant and PMO Lead with a passion for projects and training, currently providing project management training, technical support and guidance for a government agency PMO, having previously worked at Coles Myer and IBM.
Project Manager Aug Sept 2012
Project Manager Dec Jan 2013