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Project Manager : Project Manager Aug Sept 2012
26 Project Manager case study Law firm King & Wood Mallesons' recent experience proves that implementing a PMO has ongoing benefits for both lawyers and their clients. Embracing change KEy cHALLENGE The single biggest challenge for King & Wood Mallesons was to live and breathe project management, and to embrace the change associated with embedding it. The firm wanted its lawyers to find value in the PMO and to want to use the frameworks and processes in place on a regular basis. The firm wanted to give clients a service that provided real value for money and gave clients predictability and certainty on cost. Essentially, King & Wood Mallesons wanted to provide communication, understanding and information to clients in a way that set the firm apart. BaCKGrOund BriEfinG Law firm Mallesons combined with King & Wood on 1 March 2012 becoming a network of firms called King & Wood Mallesons. Together, it has 380 partners, more than 1800 lawyers, 21 offices globally, and a strong presence in China and throughout Asia. The firm specialises in corporate-side law such as banking, finance, competition, anti-trust and government. In October 2010, King & Wood Mallesons wanted to explore using project management to enable greater client service levels and visibility across the board. Michelle Mahoney, Director of Legal Logistics, had just finalised a multi-national project for a major construction company where the client experienced a very positive outcome. Members from the firm’s management team then asked her to investigate whether a non-traditional pairing of law and project management could deliver ongoing benefits for the firm.“We wanted to create a supportive and enabling environment for our project people in order to improve on project delivery,” Bray added. case study KEy pLAyErs MiChEllE MahOnEy Director of Legal Logistics, King & Wood Mallesons Paul MiChiElin, Project Manager, King & Wood Mallesons StEVEn diCK, Project and Technical Manager, King & Wood Mallesons SuzannE lanGfOrd, Communications Consultant, King & Wood Mallesons PrOjECt CliEnt: King & Wood Mallesons SCOPE: To create a PMO to continuously improve the client experience COMPlEtiOn: 2012 and continuing Change experts: Steven Dick (left) talks through the challenges w ith the rest of the PMO team: Michelle Mahoney (standing), Suzanne Langford and Paul Michielin.
Project Manager June July 2012
Project Manager Oct Nov 2012