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Project Manager : Project Manager June July 2012
www.aipm.com.au Project Manager 27 EvEnts • DAN O’NEILL ON BANKWEST'S CULTURAL CHANGE “The current operating model is unsustainable and will not support our service aspirations or planned growth due to issues in the end-to-end process.” With these words, the ‘Coffee Program’ was established to review, redesign and enhance the full end-to-end home loan process for BankWest, revealed Dan O'Neill, Head of BankWest Operations. He credits the program’s success to a strong blend of people, process and technology-related initiatives. Project delivery firms working in the resources industry must adoPt best Practices in Project management if they are to remain comPetitive NEILL STEVENS ON PROJECT FLOW Neill Stevens, Managing Director NS Projects, asked delegates:‘Why do so many projects stop, start and falter on the path to tortured and stressful deliver y of ultimate failure?’ He then reflected on his experience as a project management practitioner in exploring techniques that he believes support smooth project planning and delivery, and that create ‘project flow’. Stevens discussed project team building, communication, relationship management, planning and control. PETER HOPWOOD ON THE FUTURE OF PROJECT MANAGEMENT “Project delivery firms working in the resources industry must adopt best practices in project management if they are to remain competitive,” said Peter Hopwood, Project Director at SKM. “But best practice in project management has always been a moving target – there must be an eye for the future.” Drawing on 40 years’ experience as a project manager and director in the nuclear power, mining and oil and gas industries, Hopwood reflected on the growing sophistication of project management methodologies, and how technology and theory have combined. NICOLE MILATOS ON CHANGE MANAGEMENT Nicole Milatos, senior psychologist at McKenzie Carrick, presented on the change management process with an emphasis on personnel management during different phases in light of skills, resources and trait development opportunities to achieve desired outcomes.
Project Manager April May 2012
Project Manager Aug Sept 2012