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Project Manager : Project Manager Feb March 2012
www.aipm.com.au Project Manager PB 42 Project Manager THE LAST WORD MY FIRST EXPERIENCE AS A TRAINER WAS TERRIBLE! I walked into work and was told that the trainer was sick. So when the smelling salts took effect, I had to deliver the course. A delegate came up to me at the end of the day and said: “David, I’m an ex-teacher. I can tell you have never done this before and I want to help you.” He told me to take the slide pack for the next day and, for each slide, take notes of what I would say. He advised that I never read from the slide unless it’s a definition or quote, and to think about how I could engage delegates with questions. He also said to find out the level of knowledge of students and teach to the lowest. That was good advice given over 20 years ago. Since then I’ve had a number of memorable experiences as a trainer. These include calling an ambulance for a student who was going into anaphylactic shock in the middle of a session and a group of students trying to bribe me with a bottle of Single Malt. But I have also developed a list of fail-safe tactics useful for anyone who wants to make a better first impression than I did. Build loyalty and healthy competition Where possible, split the course into teams or groups. Building competition can reap dividends in terms of learning outcomes and morale. My strategy has been to give $50 to the person or group that attains the highest tally as I tend to dish out poker chips for work completed or to those who return to class on time. It is always interesting to see how groups try to learn, engage and motivate each other to get chips. Practise makes perfect Always ensure there are lots of practical applications of the teachings for your students to try out. These should be kept simple but not so simple that they are irrelevant. Instead they need to test the students’ ability to recall information. Humour helps, and avoid death by PowerPoint Keep information on PowerPoint slides to a minimum. If delegates are spending time reading the slide, then they are not listening to you or learning. Instead, make sure they have copies of the slides, to add to rather than re-create. You should also break up your presentation with interactive learning. This could include practical exercises, whiteboard work or a Q&A. Better still, incorporate digital learning like the use of iPads and smartphones to further boost interactivity. If you don’t do this your delegates will switch off. I also think training is improved by the addition of real life examples and stories. And if there is some humour involved, so much the better – it can help people to remember the point you’re making. But don’t over pepper your presentation with jokes as it may become annoying. ••• DAVID HAZELWOOD TRAINER, ILX Live and learn ... and teach Project Manager is the magazine of the Australian Institute of Project Management (AIPM) National Support Office Level 9, 139 Macquarie St Sydney NSW 2000 Phone: (02) 8288 8700 Fax: (02) 8288 8711 www.aipm.com.au Published by Mahlab Media 369a Darling Street Balmain NSW 2041 Phone: (02) 9556 9100 www.mahlabmedia.com.au Managing Editor Martin Wanless Editor Leanne Mezrani (02) 9556 9107 firstname.lastname@example.org Account Manager Stuart Singleton Art Director Kate Oliver Designer Gary Humphrys Sales Director Nicole Dixon Advertising Manager Kate Galea (02) 9556 9122 email@example.com Advertisers and contributors to Project Manager acknowledge they are aware of the provisions of the Anti-Discrimination Act 1977 and the Trade Practices Act 1974 in relation to false and misleading advertising or statements under other unfair practices and the penalties for breach of provisions of those Acts. The publisher accepts no responsibility for such breaches. Opinions expressed by contributors are their own and not necessarily endorsed by Project Manager magazine or the publishers. All material in Project Manager is copyright and may not be reproduced in whole or in part without the express permission of the publishers. ISSN Number 1325.8591 Average Net Distribution: 10,033 (October 10 – March 11) Next issue The Communications Committee invites members to contribute to the magazine. Email story ideas to the editor Leanne Mezrani firstname.lastname@example.org Editorial deadline 27 February 2012 Ad booking deadline 5 March 2012 Contact us Ever wondered what it’s like to be a project management trainer? David Hazelwood reflects on more than 20 years’ teaching project managers.
Project Manager Dec Jan 2012
Project Manager April May 2012