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Project Manager : Project Manager Oct Nov 2011
24 Project Manager problem solvers 1. Having been a project director on many high- and medium-density apartment developments and Fellow of the AIPM for a long while (former AIPM President Brian Kooyman calls us the ‘grumpy old men’), my response to the sales manager, after speaking to the architect, would be: “Of course we can add your feature to the architectural plans. I will brief the architect to engage additional resources to update the plans within three days for your approval The real dilemma facing the project manager is whether to help secure a major deal for the organisation or to protect the project’s timeline. To do the former may benefit the sales manager QYou are heading up a project team that is building medium-density apartments for the construction arm of a real estate group. You are up to stage four of a 10-stage project when the sales manager asks to add a feature to the architectural plans to show a potential investor. The sales manager has been trying to get this investor to commit to a similar construction project for several months and believes showing the plans with this new feature will close a big deal. To meet this request, resources will be taken away from the current project and could impact timeframes. How would you respond to the sales manager’s request? Dr John Woollett AIPM FelloW; CoMPAny DIreCtor; ADJunCt ProFessor unsW «I would Ask for AddItIonAl resources to ensure the feAture dId not Affect the Project's Progress» taking one for the team and the organisation, but the current project could be delayed and the project manager held accountable. To choose the latter may not affect the progress of the project but will result in losing a significant business opportunity. It will also damage the relationship between the project and sales manager. Hence, taking these options will only lead to a win-lose situation between the project team and the sales manager/ organisation. Ideally, you want to find a win-win option. I would ask the sales manager to approach their management for additional resources to ensure adding the feature to the architectural plans would not affect the progress of the project. If agreed, the sales manager could pursue the opportunity without affecting the current project. If rejected, management clearly do not see the commercial viability of the new feature. Meanwhile, the current project is not compromised and work carries on as usual – a win-win situation. ••• the same day and then prepare the professional presentation to your investor within two days (total five days). "The estimated cost to you is $10K . Note that the resources are additional to our cur rent project so that it will not be delayed and the cost is to your account. "Please confirm your approval by return email. We look forward to working with your new investor.” This is a win/win situation for all. The real estate group gets a new investor, the sales manager gets new apartments to sell, the construction arm gets a big project to build, the current construction project isn’t delayed or additional costs charged to it and the investor gets an investment. 2. Dr lI lIu senIor leCturer, ProJeCt engIneerIng AnD MAnAgeMent usyD THINKSTOCK We puT a dIffICulT prOjeCT maNagemeNT prOblem TO TWO experTS.
Project Manager Aug Sep 2011
Project Manager Dec Jan 2012