by clicking the arrows at the side of the page, or by using the toolbar.
by clicking anywhere on the page.
by dragging the page around when zoomed in.
by clicking anywhere on the page when zoomed in.
web sites or send emails by clicking on hyperlinks.
Email this page to a friend
Search this issue
Index - jump to page or section
Archive - view past issues
Project Manager : April May 2011
Project Manager 36 Why understanding four key character types helps to build sustainable project teams. By Patrick Bird, managing director interactive Performance management Building sustainable and flexible relationships that create an effective working environment starts with the project team – but it does not end there. effective relationships also need to be established with the sponsor, steering group, suppliers and, of course, other internal colleagues. as a result, a project manager will often influence a variety of people within an organisation as they obtain information, input and commitment from them to carry out a project. the skills required to build effective relationships include empathic listening, rapport and engagement. Prior to employing these skills, however, it is useful to understand the types of people within the team and the attributes they bring to it. Judge of character anaLytiCaL tyPES value facts above all and may appear uncommunicative. they rate accuracy, time, competency and logic over opinions and are often risk averse. But they are also cooperative, providing they have some freedom to organise their own efforts. in relationships, they are initially more careful and reserved, but once trust is earned they can become dedicated and loyal. aMiaBLE tyPES care more about close relationships than results or influence. they usually appear warm, friendly and cooperative. these individuals will minimise risk and often use personal opinions to arrive at decisions. they also enjoy being part of a group and like to gain acceptance. Preferring to achieve objectives through understanding and mutual respect, when managed by force without relationship they will cooperate initially but will likely lack commitment to the objectives and may later resist implementation. EXPrESSiVE tyPES are motivated by recognition, approval and prestige. they tend to appear communicative and approachable, often sharing their feelings and thoughts. Continually excited about the next big idea, they may not commit to specific plans or see things through to completion. these individuals tend to be risk takers and place more stock in the opinions of prominent or successful people than in logic or research. though they consider relationships important, they are competitive which leads them to seek quieter friends who are supportive of their dreams and ideas. DriVEr tyPES are results- oriented, tending to initiate action and give clear direction. they seek control over their environment. in decision- making, driving styles want to know the estimated outcome of each option. they are willing to accept risks, but want to move quickly and have the final say. in relationships, they may appear independent and competitive. Driving styles tend to focus on efficiency or productivity rather than devoting time and attention to casual relationships. they seldom see a need to share personal motives or feelings. 12345678919 11 p CaReeR CenTRe thINKStoCK
June July 2011